In the extremely unlikely case that the event is unable to proceed due to another state or national lock down, or you can't get there from your state due to government imposed COVID-19 border restrictions, we will refund the fees paid for any conference bookings and extras.

If a major interruption prevents FHDU 2021 from proceeding, can I still get a refund?

You can book early without risk of losing if you have to cancel. We will provide refunds as follows:
•  If you cancel 30 days or more prior to the event - full refund of any fees paid
•  If you cancel less than 30 days prior to the event - refund any fees paid, less AU$100

Please note, if you have booked and are unable to attend you may wish to let your booking stand to:
•  Be included in the prize draw (all who pre-book)
•  Receive ehandouts (notes) from speakers
•  Have the opportunity to purchase access to recorded presentations from all main tracks - at 50% discount. See Recordings FAQ for details.

What if unexpected personal circumstances arise preventing me from attending?

The following will be available as optional paid extras. Cost to be advised. Bookings will open later in 2020.
•  Pre-conference welcome function - Monday evening.
•  Conference dinner
•  Conference recordings

Will there be any optional extras to the event?

The conference itself is 4 days - Tuesday to Friday - but a pre-conference day on the Monday is planned. This is particularly for interstate and overseas visitors who arrive before the conference, but is open to any registered delegates.

More details to come, but here is what to expect:

•  Pre-registration (beat the rush on the Tuesday morning)
•  A short program of presentations, along with access to the exhibition, for those not booked for the main
    conference - at moderate cost. Bookings for this will open in early 2021. Those booked for the main
    conference will also be able to attend if room capacity allows.
•  Exhibition open in the afternoon
•  An evening welcome function (optional extra - with cost)
•  A rendezvous place generally for pre-conference arrivals

I heard something about a pre-conference day... what's that about?

Yes! It's going to be an intense four days of information. We'd like you to have the opportunity to go back over what you have heard, but also to view and listen to the other talks you're interested in. They will also be available to those who can't attend the conference.
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Are you recording the talks?

Recordings will be available for purchase and viewing until 30 June 2021.
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How long will the recordings be available?

They will be available in four recordings packages and as a complete collection. Everyone booked will be sent a discount coupon. See Extras page for details and purchasing.
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‍Track 1 recordings package — presentations given in Track 1 — $125 ($62.50 attendees)
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Track 2 recordings package — presentations given in Track 2 — $125 ($62.50 attendees)

Track 3 bonus recordings package — not given at the event — $125 ($62.50 attendees)
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Sponsored recordings package — FREE to all attendees and purchasers of a paid recording package

RECORDINGS MEGABUNDLE — all 4 records packages - SAVE up to $80 — $295 ($147.50 attendees)
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What talks will be recorded and available?

They will be available for pre-ordering later in 2020. The recordings themelves will available shortly after the conference to:
- those who can’t attend
- to conference attendees — at 50% discount
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When will they be available and who can purchase them?

No, Family History Down Under 2021 will not be livestreamed.

Will any sessions from the conference be live streamed?