FREQUENTLY ASKED QUESTIONS

Tuesday, 23 March 2020

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10:00AM

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Wednesday, 24 March 2020

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10:00AM

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Thursday, 25 March 2020

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Friday, 26 March 2020

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10:00AM

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Friday, 26 March 2020

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10:00AM

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Friday, 26 March 2020

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Nequiatibus velest, in rerrovid et quunt officium am facestia quam

10:00AM

A overview of ... expera nis doluptatem re eum qui volorest, cor alit doluptios repra cum et.

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10:00AM

Friday, 26 March 2020

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10:00AM

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Frequently Asked Questions

FREQUENTLY ASKED 
QUESTIONS

Booking Questions - FHDU 2021

•  $525 - early bird rate (save $150) - ends 30 November 2020
         (approx NZ$570, US$370, CA$500, £300, € 330)

•  $575 - pre-booked rate (save $100) - ends 1 month before the event
         (approx NZ$620, US$410, CA$550, £320, € 360)

•  $625 - at Family History Down Under 2021 (if not booked out)
         (approx NZ$670, US$440, CA$600, £350, € 390)

Prices are in Australian currency. Approx equivalents in other currencies are based on exchange rates at 20 July 2020

What is the cost?

•  Morning and afternoon tea and a light lunch.
•  Access to presentations throughout the four days
•  Opportunity to book optional extras (extra cost) - welcome function, conference dinner and recordings
•  Full access to the exhibition
•  Inclusion in the prize draw (all who pre-book).
•  Ehandouts (notes) from speakers.
•  Opportunity to purchase access to ALL recorded presentations. See Recordings FAQ for details.

What is included in my booking?

Yes, definitely! Details to be advised.

Do I get a reward for booking for both FHDU 2021 and FHDU 2022?

With the current limited capacity of the venue, due to COVID-19, we are only accepting bookings for all four days for now. If limits are increased sufficiently nearer the time we may offer one, two or three day booking options.

Do I have to book for all four days?

Cancellation Questions

In the extremely unlikely case that the event is unable to proceed due to another state or national lock down, or you can't get there from your state due to government imposed COVID-19 border restrictions, we will refund the fees paid for any conference bookings and extras.

If a major interruption prevents FHDU 2021 from proceeding, can I still get a refund?

You can book early without risk of losing if you have to cancel. We will provide refunds as follows:
•  If you cancel 30 days or more prior to the event - full refund of any fees paid
•  If you cancel less than 30 days prior to the event - refund any fees paid, less AU$100

Please note, if you have booked and are unable to attend you may wish to let your booking stand to:
•  Be included in the prize draw (all who pre-book)
•  Receive ehandouts (notes) from speakers
•  Have the opportunity to purchase access to recorded presentations from all main tracks - at discounted prices. See Recordings FAQ for details.

What if unexpected personal circumstances arise preventing me from attending?

Conference Extras Questions

The following will be available as optional paid extras. Cost to be advised. Bookings will open later in 2020.
•  Pre-conference welcome function - Monday evening.
•  Conference dinner
•  Conference recordings

Will there be any optional extras to the event?

Pre-Conference Questions

The conference itself is 4 days - Tuesday to Friday - but a pre-conference day on the Monday is planned. This is particularly for interstate and overseas visitors who arrive before the conference, but is open to any registered delegates.

More details to come, but here is what to expect:

•  Pre-registration (beat the rush on the Tuesday morning)
•  A short program of presentations, along with access to the exhibition, for those not booked for the main
    conference - at moderate cost. Bookings for this will open late in 2020. Those booked for the main
    conference will also be able to  attend these, if room capacity allows.
•  Exhibition open in the afternoon
•  An evening welcome function (optional extra - with cost)
•  A rendezvous place generally for pre-conference arrivals
•  For those not booked for the main conference - access to 3 presentations and the conference exhibition

I heard something about a pre-conference day... what's that about?

Talk Recording Questions

Yes! It's going to be an intense four days of information. We'd like you to have the opportunity to go back over what you have heard, but also to view and listen to the other talks you're interested in. They will also be available to those who can't attend the conference.

Are you recording the talks?

The cost and list of talks in each package will be advised later in 2020 when they are available for pre-ordering.

How much will they cost?

They will be available in four recordings packages or as a complete collection:

Sponsored recordings package — FREE to all attendees and purchasers of a paid recording package

Track 1 recordings package — presentations given in Track 1

Track 2 recordings package — presentations given in Track 2

Extra recordings package — presentations not given at the event, but available as recordings only

What talks will be recorded and available?

They will be available for pre-ordering later in 2020. The recordings themelves will available shortly after the conference to:
- those who can’t attend
- to conference attendees — at an attendee discount cost

When will they be available and who can purchase them?

No, Family History Down Under 2021 will not be livestreamed.

Will any sessions from the conference be live streamed?

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If you’re interested to see what's happening or thinking about coming along, be sure to follow us.
We’ll keep you up to date with the latest updates and news.

Follow FHDU

query@fhdu.com.au

We’re sure you have lots of questions.
To save you time and effort, we’ve put together some of the more common ones on our FAQ page.
If your question is not answered there email us at

Have a Question?

Let's Keep in Touch

LET'S KEEP IN TOUCH

Register your interest to be the first to hear the latest updates!

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Our Blog

Join Our Facebook Group

Our Facebook Event

Watch Our Videos

If you’re interested to see what's happening or thinking about coming along, be sure to follow us.
We’ll keep you up to date with the latest updates and news.

FOLLOW FHDU

(08) 8263 2055
event@fhdu.com.au

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